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Customs Clearance & Import Duty

UnionRepair does not add any taxes, VAT, or other hidden charges. The order total you see on the checkout page (i.e. goods subtotal + shipping cost) is what you pay to us. However, for international shipment, the recipient is responsible for all the customs charges by his/her country. Sometimes goods under a certain value, or in certain categories, do not incur taxes.

Import duties and VAT may or may not be levied and will only be determined when the shipment goes through Customs in your country. Please check your country's import policy to understand your liability.

All duties and taxes levied are your (the buyers) responsibility and shall be paid directly to the buyer's government or to the courier company when the goods are delivered.

UnionRepair shall not be responsible for any shipping or customs delay since this is outside our control.


Please note for customers in Brazil: due to the requirements of your country's import policy, goods must have a tax number before customs clearance, please be sure to provide a valid tax number.The tax number is required for delivery and the customer's customs clearance.In order to avoid unnecessary import disputes, please pay attention to this reminder.


Remarks

Please note that sometimes shipping to remote destinations requires more time and extra fees due to international logistic policies. This additional delivery fee is required by logistic companies and must be borne by the receiver. We are not responsible for non-delivery caused by that client don’t provide enough information when making order.